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Buy From Store

I used the Internet physical Store option. When will my order be ready? If I buy my product from the store, can I follow it as a shipping process? Who can I contact if I do not receive an e-mail or SMS about the status of the order? After the product came to the store, I could not come to take the product. What can I do? Which store should I go to get my order? Can someone else take my order for me? What do I have to do to get my order? I bought a product from Pick Up Store option. I want to give back. What should I do?