How many days can I return products in online order?
If you are not satisfied with the product / products you ordered, you can
return the products / products within 14 days of receipt.
What are non-refundable
made for special occasions, stones on top, underpants, undergarments, busters,
etc., which come in contact with the skin due to the hygiene regulations and
products which are not possible to resell after the damage. Products must be
returned on the same day. Refunds will not be accepted if the return is not
made within the same day.
Should I pay the shipping fee when
The refund cargo
fee must be paid by the sender since there is no refundable deposit in the
depot. Otherwise, buyer-paid return shipment will not be accepted and your
shipment will be refunded.
the refunds of the products or products I return?
The return policy of the products reaching the depot is examined. In case
the products are suitable for your business, your money will be paid to you
within 30 working days at the latest.
Once your cancellation has been approved by us, your canceled product
amount will be reported to your credit card / ATM (debit) card for which you
have made payment within 30 business days. If you have paid by credit card, this
information received by your bank will be reflected in the credit card
extensions according to the bank's working principles. In installments,
repayments are made in installments in some banks. If you have made payment by
ATM (debit) card, the bank will transfer the refund amount to the relevant
are experiencing any problems with the return payment, you can fill out our
contact form and send an e-mail to firstname.lastname@example.org by calling 08:00 – 19:00
on weekdays and 10:00 - 20:00 on weekends.
Under what conditions can I return and
exchange the products in the order?
In order to return
the products or products in your order, the following conditions must be met.
Otherwise, your refund request will not be accepted.
You must perform your Idioms or your change
within 14 days.
The products must not be used.
The labeling of the products must be on the
product and undamaged.
Invoice with the cargo should be returned
with the return cargo.